money ยท post 05 of 7 in this channel
Your WeTheNorth deposit has not shown up yet
You sent it, the balance has not moved, and the waiting has crossed from patient to unpleasant. Here is the order to work through.
the three wethenorth market addresses
hn2paw7zfvndw3dovycegeqmvvnf4pl67b3g2p7pohjlzavloosh73id.onionhn2paw7zrgujyhnt6mgxlt2q6uhgbke4itpqitxhyfbumq3wtnckbuyd.onionhn2paw7zadwkcra3qzv5e4q547i7e5lvxm62cfxqftuqdu7moiu2ceyd.onionprinted the way they were handed over. no labels, no numbering, nothing here says which one to try first. this feed never opens them, so it has no status light, no percentage and no date of checking to give you.
first, do not send it again
This is the move that turns an uncomfortable wait into an actual loss. A second transaction does not cancel or replace the first one.
Both will arrive. Both will be credited, or worse, one will be credited and the other will land somewhere stale.
Nothing you are about to check is improved by having sent twice. Leave the wallet alone.
check whether it was broadcast at all
Look at your own wallet. Does it show the transaction as sent, with an identifier? If not, it may never have left, and that is a wallet problem rather than a market problem.
This is the fastest check available and it rules out the most annoying possibility in about ten seconds.
then look it up on a block explorer
Paste the transaction identifier into a block explorer. You are looking for two things: whether it has been included in a block, and how many confirmations it has.
Not included yet means the network has not picked it up, usually because of a low fee. That is a waiting problem and the market cannot help.
Included with few confirmations means everything is fine and you are simply early, which is what confirmations is about.
check the address you sent to
Compare it against the address the market shows you now, and against the one you copied. This is where an old, stale deposit address shows up.
It is also where a mistyped address shows up, though a wrong address usually means the funds went somewhere that is not yours and there is nothing to be done. The post on typing the address is about avoiding that in the first place.
check you sent the right coin
A deposit address usually expects one specific coin. Sending a different one to it is a mistake that is generally unrecoverable and generally silent.
This is worth checking before you write to anyone, because it changes the conversation entirely.
only then, write to the market
If it is confirmed, went to the right address, is the right coin, and enough time has passed, that is the point where support is the correct next step.
Give them the transaction identifier, the address, the amount and the time in relative terms. Be brief. The post on what to write covers how to make a message like that easy to act on.
Send one message and then wait. Sending three increasingly worried versions of the same question does not move you up any queue and makes the useful details harder to find.
And expect the reply to be slow. Everything here is slow, and support is not an exception to that.
replies
a reader askedCan this feed look up my transaction?
the answerNo. This site has no connection to the market and no access to anything. It cannot see your account, your balance or your transaction.
a reader askedHow long before a missing deposit is actually missing?
the answerLonger than it feels. If it is confirmed and went to the right address, it is not missing, it is queued somewhere in the market crediting process.
a reader askedSomebody offered to help recover it for a fee. Should I?
the answerNo. There is no recovery service for a blockchain transaction, and an offer to perform one is an offer to take a second amount of money from you.
what this post is not Not a recovery service and not a support channel. Nothing on this site can find, move or refund anything.